Get connected with a psychologist
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An independent directory of Queensland psychologists whose own practices state they work with WorkCover Queensland claimants. You must lodge a claim no later than 6 months after your entitlement to compensation arises, so it helps to start looking early.
A WorkCover Queensland claim for a psychological injury runs on the same core legal test as a physical injury claim: under section 32 of the Workers’ Compensation and Rehabilitation Act 2003, the injury must arise out of, or in the course of, employment, and employment must be a significant contributing factor to it. An older, higher "major significant contributing factor" test for psychological injury was repealed for injuries sustained on or after 30 October 2019 and does not apply to a current claim.
What is different for a psychological injury is section 32(5): a psychiatric or psychological disorder is not a compensable injury at all if it arises from reasonable management action taken in a reasonable way, from a worker's own expectation or perception of such action, or from how the Regulator or an insurer handled the claim itself. This exclusion has no equivalent for a physical injury, and it is the issue most rejected psychological-injury claims turn on.
The clock that matters most is s 131: a claim is valid only if it is lodged within 6 months of the entitlement to compensation arising, and an insurer's discretion to accept a late application is not guaranteed. The guides below work through each of these in turn, from the deadline through to what happens if a claim is rejected.
Choose a Queensland region to see psychologists whose own practice states they work with WorkCover Queensland claimants.